Administrative Support Associate
University of North Carolina at Chapel Hill

Job Info

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Department:

Ophthalmology-413201

Career Area:

Administrative/Clerical Support

Is this an internal only recruitment?:

No

Posting Open Date :

11/18/2024

Application Deadline:

11/25/2024

Position Type:

Permanent Staff (SHRA)

Position Title:

Admin Support Associate - Advanced

Salary Grade Equivalent:

GN06

Working Title:

Administrative Support Associate

Position Number:

20068132

Vacancy ID:

P019839

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday - Friday; 9am - 5pm

Work Location:

CHAPEL HILL, NC

Position Location:

North Carolina, US

Hiring Range:

$39,600 - $45,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel!:

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit:

The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.

OUR VISION
Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.

OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.

Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.

Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.

Position Summary:

The Department of Ophthalmology is seeking an Administrative Support Associate. The main purpose of this position is to provide administrative support to clinical faculty. Work provides standardized office support and requires contact with departmental faculty, staff, administrative managers, and patients. Includes clinic specific duties such as scheduling, medical records management, and chart review.

Minimum Education and Experience Requirements:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Required Qualifications, Competencies, and Experience:

• Strong written and verbal communication skills.
• Proficiency with office support items, including Microsoft Office.
• This position must strive for 100% accuracy.
• Accuracy and complete understanding of medical terminology cannot be stressed enough.
• Emphasis on good customer service skills for interactions with patients, faculty and clinic staff.
• Must be able to appropriately prioritize items among competing multiple tasks.

Preferred Qualifications, Competencies, and Experience:

• Experience in a clinical patient facing environment and Epic experience including scheduling preferred.
• Ability to self-direct and juggle multiple priorities preferred.
• Familiarity with ophthalmology subspecialties strongly preferred.
• Knowledge of front desk operations/patient check in/scheduling.

Campus Security Authority Responsibilities:

Not Applicable.

Position/Schedule Requirements:

Overtime occasionally

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