Colleague Systems Administrator
Hartwick College

Job Info

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Date: January 9, 2025
Title: Colleague Systems Administrator

Description:
Under the supervision of the Director of Information Systems, the Colleague Systems Administrator provides administrative and technical support of the administrative computer systems and is responsible for the day-to-day operation of the systems such as creating/deleting accounts, monitoring system performance, and providing user support. The Colleague Systems Administrator is responsible for coordinating the installation and maintenance of all system and application software, system backups and repairs. To keep downtime to a minimum, the Colleague Systems Administrator is required to work after hours and be on call for emergencies. Assistance in project management is also required.

Responsibilities:

• Perform regular system maintenance including software updates, version upgrades, database migrations, and ancillary associated tasks.
• Maintain login access and security for Colleague and Colleague Self Service.
• Coordinate with the Director of Information Systems to create and update Colleague test and development environments as needed.
• Provide user support for Colleague and Colleague Self Service.
• Comply with all applicable College, Federal, State, local, and associational laws, rules and regulations.
• Participate in significant campus activities, such as Welcome Weekend, True Blue Weekend, and Commencement Weekend.
• As a representative of the College, comport themself in a professional manner at all times, both on and off campus.
• Perform all other duties as assigned.

Qualifications:

• Minimum requirements for this position are a Bachelor's degree from an accredited college or university in computer science or a related field or equivalent, with at least 3 years of relevant experience. Windows Server Administration preferred. Microsoft SQL Administration preferred.
• Strong understanding of the Ellucian Colleague ERP system.
• Demonstrates knowledge of Unidata, Microsoft Windows Administration, and Microsoft SQL.
• Proficiency in administering application servers, including system updates, backups, and performance tuning.
• Understanding of the college's technology standards and policies.
• An underlying knowledge of network concepts.
• Experience with Colleague APIs (Self-Service, and Ethos) to create and manage integrations with existing and future third-party tools and software.
• Understanding of data privacy regulations (e.g., FERPA, GDPR).
• Implementing access controls and ensuring secure data handling.
• Ability to diagnose and resolve system performance issues, user errors, and application bugs.
• Excited and motivated to learn new technologies.
• Customer oriented.
• Ability to quickly learn and assimilate new technologies.
• Excellent communication skills.
• Excellent time management.
• Excellent verbal and written communication skills.
• Self-motivated, team player, highly organized.
• Attention to detail and accuracy of facts and documentation.
• Ability to manage multiple priorities and work independently.
• Ability to problem-solve and ability to follow through on tasks.

The College strongly recommends that all employees are fully vaccinated against COVID-19 (full course of primary vaccination plus at least one dose of a booster).

Pay Range: $60,000 to $70,000

An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to "be the best at melding liberal arts education with experiential learning."

Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders-what you do at Hartwick really matters.

Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York-a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents.

Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening "the understanding, awareness, and appreciation of diversity among all members of the Hartwick community." Women, minorities, and other underrepresented groups are especially encouraged to apply.

Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.

Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process.

All applicants are asked to submit the following materials with their online applications:

• A cover letter;
• A resume;
• A Diversity Statement that addresses how your past and/or potential contributions to diversity will support Hartwick College's Diversity Statement (https://www.hartwick.edu/campus-life/intercultural-affairs/diversity-at-hartwick/); and
• The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor).

Review of applications will continue until the position is filled.

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