Responsible for the prompt, courteous, accurate, and timely handling of incoming telephone calls, emails, and written correspondence from professional providers, or their designees, covering all lines of business regarding their credentialing application. Serve as a resource for Provider Network Services, Reimbursement Records, and internal customers of provider records. Directly engage with providers and their designees regarding questions related to credentialing. Responsible for reviewing credentialing application against mandatory health plan accreditation elements to ensure accuracy and completeness prior to Corporate Credentialing Committee review for network enrollment and participation.
** This position is eligible to work hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.
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