CUSTOMER SERVICE REP
Weatherford

Job Info

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Weatherford, a leading organization in the Oil & Energy industry, is seeking a dedicated Intervention and Drilling Tools Customer Service Representative to join our Operations team. This position plays a crucial role in ensuring the efficient assembly, disassembly, and maintenance of equipment, adhering to Weatherford's stringent operational excellence and process safety (OEPS) standards. The ideal candidate will possess a strong commitment to safety, quality, and continuous improvement, while demonstrating excellent technical skills and a collaborative mindset.

Responsibilities

• Assemble, disassemble, and refurbish equipment and tools in accordance with work instructions and under close supervision.
• Assist senior workshop personnel in the preparation and testing of equipment, following specified learning plans and training modules.
• Perform troubleshooting, repairs, and preventive/corrective maintenance on field equipment and tools, contributing to minimizing non-productive time and enhancing field service delivery.
• Adhere to Weatherford's Health, Safety, Security, and Environmental (HSSE) policies, ensuring compliance with relevant laws, regulations, and industry best practices.
• Maintain effective communication with stakeholders, fostering a collaborative and inclusive work environment.

Requirements

• Minimum of 1-3 years of relevant experience, demonstrating proficiency in technical tasks and procedures.
• Ability to work nights and weekends as required.
• Excellent verbal communication skills and a team-oriented approach.
• Basic reading, writing, and mathematical skills.
• Ability to interpret and follow written, oral, diagrammatic, or schedule-based instructions.
• Commitment to maintaining confidentiality and demonstrating flexibility in a dynamic work environment.

Education

While a formal degree is not required, relevant vocational training or equivalent experience is preferred.

Travel Requirement

This role may require domestic and potentially international travel up to 10%.

Compensation

Weatherford offers a competitive compensation package, including a comprehensive benefits program, to attract and retain top talent in the industry.

About Us

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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