Director, Business Operations Ecommerce, Site Merc...
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

We are accepting applications for this role from people who live in Bentonville, Arkansas or are open to relocating there. We are not accepting applications for remote candidates for this role.

Join Walmart's eCommerce organization on the newly formed Site Content Strategy team as we build a legendary experience for Walmart's digital customers. This position is responsible for developing Site Merchandising tools that create operational efficiencies, are built for scale, and result in high quality digital experiences for the Walmart.com customer. This is an exciting opportunity for an individual who loves the challenge of transitioning large-scale people-powered processes to streamlined tech-enabled workflows with the ultimate goal of improving the content customers consume on Walmart.com .

You'll Make An Impact By...

• Lead development of a new suite of tools for site merchandising teams to create site content in a way that supports short and long term strategic initiatives for the site and are tightly connected to customer outcomes
• Develop tech-enabled workflows and integrate across multiple business functions (Site Strategy, Site Merchants, Creative, Copy, etc) to facilitate content generation and execution
• Understand the tech strategy and link between key workstreams (i.e. site tools, personalization arbitration engine, and the front-end discovery experience) to deliver a consistent and compelling customer journey
• Partner with UX to deliver tools that users love to use; capture business requirements and manage prioritization of all future enhancement requests
• Partner with product and analytics to establish new KPIs, metrics, and reporting to measure both operational efficiencies and improved customer outcomes
• Reduce operational overhead by shifting work from required manual inputs to human-in-the-loop auditing of automated inputs
• Implement effective change management strategies and training plans to gain adoption from multiple business functions
• Identify key business issues; communicate findings to senior leadership clearly and with influence to remove roadblocks and champion change
• Create strategic plans for the department; builds perspective on KPIs and aligns resources of department to achieve targets
• Develop and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning
• Cultivate an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices

Minimum Qualifications

• Bachelor's degree in computer science, management information systems, business, project/program management, information technology, finance, management, or related area and 8 years' experience in project management, program management, program operations, or related area including 3 years' supervisory experience.
  

Preferred Qualifications

• Master's degree in computer science, program management, business or related field
  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

We offer competitive salaries, comprehensive benefits, and a vibrant and collaborative work environment to help you achieve your career goals. Join us in our mission to provide customers with the best possible eCommerce experience and shape the future of retail!

Benefits & Perks:

• Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid parental leave, PTO, multiple health plans, and much more.
  

Equal Opportunity Employer:

• Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
  

Who We Are:

• Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com
  

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business management, information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area. Option 2: 7 years' experience in eCommerce merchandising, site operations, business management, or related area.
2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Merchandising , Site Operations, Business Management, or related area

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

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