EHR Application Support II
Compass Health Network

Job Info

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Compensation: $76,462.26 annually

EHR Application Support III is responsible for providing advanced support, troubleshooting, and maintenance for EHR applications utilized by providers, nursing, health care clinicians, and ancillary staff. Occasional weekend and evening work based on project needs is necessary.

This is a full-time, benefit eligible position. The schedule is Monday - Friday 8:00am - 5:00pm. Remote position, open to Missouri residents.

ESSENTIAL FUNCTIONS - JOB SPECIFIC

* Serves as EHR lead to ensure appropriate evaluation, development and implementation for assigned projects, in coordination with Director of EHR Development and leadership of other departments
* Provides fundamental support for EHR applications, including serving as an escalation resource for other EHR Department staff
* Collaborates with agency department leadership regarding clinical workflow needs to ensure successful implementation of technology that benefits patient care and achieves expected outcomes.
* Coordinates support with 3rd party vendors on assigned projects and applications
* Responsible for creation and maintenance of EHR forms/templates and creating of reports for printing documentation as needed
* Serves as a liaison/change agent between clinicians and IT professionals to facilitate the adoption of new systems, procedures and workflow
* Assist with training within the department as needed and with creating training materials for end users or superusers when required for new implementations or process changes
* Attend meetings (including on-site), workshops, and various programs as needed for projects
* Although driving is not an essential function of the position, a valid license and agency established minimum automobile coverage are required in the event the employee drives during the course of employment
* Other duties as assigned

* High School/ GED required
* Bachelor's degree preferred in computer science or related field

QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS

* At least three (3) years equivalent work experience required if no bachelor's degree
* Previous experience with other Electronic Health Records is required, specifically NextGen and/or Netsmart myAvatarNX
* Proven experience with troubleshooting principles, methodologies and issues resolution techniques
* Ability to conduct research into software development, delivery concepts, and technical application issues

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

Why join us?

We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.

At Compass Health Network, these are just a few of the benefits that we offer as an organization:

• Competitive benefits
• Advancement opportunities
• Professional development
• Licensure supervision
• Mentor opportunities
• Tuition reimbursement
• Scholarship program
• Employee Assistance Program
• Headspace Access
• Paid time off & Paid Holidays
• NHSC Loan Repayment Participant

We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

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