Housekeeping Aid Lead
Marriott Vacations Worldwide Corporation

Job Info

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Job Description
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB SUMMARY

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
  
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  
• Speak with others using clear and professional language.
  
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  
• Attention to customer service with a professional and pleasant personality.
  
• Available to work a flexible schedule including evenings, weekends, and holidays.
  
• Perform other reasonable job duties as requested by Supervisors.
  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

Job Requirements
#US MVW Resort Ops

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