Jr. IT Analyst
Horizontal Talent

Job Info

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Our client is seeking a dedicated Jr. IT Analyst to join their team. This role is 100% onsite at our client's location in Cottage Grove, MN, with working hours from 8am to 5pm.

As a Jr. IT Analyst, you will be responsible for the IT infrastructure at the site, which may involve workstation support, telecom, printers, server support, and/or networking.

Key Responsibilities:
- Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure
- Provide support for WINTEL/LINUX NetPC, Standard & Process PCs, and Manufacturing Printers (HP, Zebra, etc.)
- Manage TelecomEthernet, LAN/WAN, Firewall, RoutersSwitches Cisco, TCP/IP, VPN & Wireless
- Provide Standard and Local Software Support including MS Office 365, Microsoft Teams, etc.
- Perform ITSM, MOC & 24/7 Pager Support
- Maximize Site Related HW/SW Resource Uptime
- Maintain Dashboard Expectations for PCs, ITSM tickets, Site Telecom, & PC/Server Vulnerabilities
- Attend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and Activities

Required Professional Experience and Skills:
- Two to three years of IT infrastructure experience supporting Windows PCs, printer, and basic networking
- Proficiency in Microsoft Office 365 and Microsoft Teams
- Experience with VPN, ETHERNET, CISCO, TCP/IP, HW/SW, THIN CLIENT, WIRELESS, CITRIX, LAN/WAN, and server support
- High School Diploma or GED

Please note that candidates must complete a background check & drug screen upon offer. We are committed to Diversity, Equity, and Inclusion (DEI) and encourage individuals from all backgrounds to apply.

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