Performance Improvement Specialist
University of Maryland Medical System

Job Info

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Job Description
The Lean Facilitator of Continuous Improvement will have the responsibility for assisting with driving continuous process improvement for UM Baltimore Washington Medical Center through the application of Lean and Six Sigma methodology. Responsible for chartering, leading and coaching process improvement projects that support quality, safety, patient satisfaction and productivity.

All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Reports to Director of Performance Innovation

Company Description
Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

Qualifications
Qualifications

• Bachelor's degree in industrial engineering, health system engineering, health care administration, organizational development or a similar field of study with strong analytical base required.
• 2-4 years Training in continuous process improvement and process management required
• 2-4 years' Experience facilitating process improvement teams/role as a change agent required
• 2-4 years Hands on experience with process improvement Lean methodologies to included; Value Stream Management tools, A3, Kaizen methods, standardized work, and other key Lean tools and methodologies.
• Lean/Six Sigma certification is preferred

Working Conditions

Works inside. Works in a clean well-lighted, fast-paced environment, with frequent interruptions and multiple crisis situations. Potential for minimal exposure to communicable diseases and hazardous materials requiring the observance of Standard (Universal) Precautions and safe handling practices. Expected to work mainly day shift Monday-Friday and weekends/evenings as requested. This position has been classified as low or no exposure risk and does not require the completion of an annual testing, but ma y require "just in time" testing if the need arises.

Physical Requirements

Requires sitting approximately 75% of the time; frequent standing and/or walking; occasional bending, lifting and carrying supplies weighing up to fifteen (15) pounds. Requires manual dexterity for using keyboard and operating office equipment. Requires vis ual acuity to use computer monitor and read documents. Talking and hearing necessary for conversations with staff, managers, co - workers, and visitors by phone and personally.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Compensation:

• Pay Range: $39.53-$48.38
• Other Compensation (if applicable):
• Review the 2024-2025 UMMS Benefits Guide

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