Practice Assistant, Internal Medicine - Newburyport
Mass General Brigham Community Physicians

Job Info

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About Us

A member of Mass General Brigham Community Physicians, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley for 50 years. With the latest in diagnostics, technology and research, we proudly offer unparalleled acute, chronic, and wellness care to our patients. Our primary care and specialty teams include more than 55 physicians, 40 nurse practitioners and physician assistants, and over 300 clinical and administrative support staff. With five sites located in the Merrimack Valley, Pentucket Medical provides access to care 7 days a week.

Our continued dedication to clinical excellence, focus on diversity, equity, and inclusion, and generous employee offerings, such as our competitive benefits package, allow our professionals to build an exciting career as we all work together to positively impact the health of our patients. Bring your talent to MGB Community Physicians and find out just how far it can take you! Are you ready to join our team?

Internal Medicine, Newburyport

Our practice is located at the convenient location of 260 Merrimac Street in Newburyport, MA 01950. As an Internal Medicine office, we provide outstanding primary care and preventative health care to adult patients.

We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our empathetic and compassionate approach to focused patient care. The whole team really gets to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.

Are you ready to bring your talent to this team and join us in moving health care forward?

The Opportunity

We are seeking a full-time, 40-hour Practice Assistant to provide onsite administrative support for our Internal Medicine team at our Newburyport practice. The desired schedule is Monday through Friday from 8:30am to 5:00pm.

Responsibilities

Responsibilities include managing the check-in process at central reception for a multispecialty practice, including Primary Care, Ancillary Services, Cardiology, Endocrinology, Nephrology, Allergy, and Gastroenterology. Some check-out duties will also be required. Additional tasks include handling mail, faxes, and other administrative duties as needed.

• Greet patients in a professional manner.
• Register patient and check insurance eligibility using the appropriate eligibility system.
• Obtain appropriate co-payment for service.
• Answer telephones promptly and courteously, using the Pentucket Medical standard 3-part greeting.
• Transfer, conference and park calls as appropriate.
• Route calls according to department protocol.
• Access, understand and accurately make appointments using the scheduling screens within the appropriate system.
• Oversee waiting area and ensure that all patients are checked in.
• Other duties as assigned.

Qualifications
Qualifications

• Education:
  • High school diploma or GED required
• Experience:
  • A minimum of 1 year of customer service experience required.
  • Previous experience in a medical office environment preferred.
• Skills:
  • Bilingual (Spanish/English) preferred

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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