Senior Enabled Parts Specialist, Aftermarket Technology
Caterpillar

Job Info

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Career Area:
Product Support
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Motor Grader Product Group is hiring a Senior Enabled Parts & Service Specialist for Aftermarket Technology within their Lifecycle group. The market leading Cat Motor Graders play a significant role in helping our customers build the world. If you are looking to play an impactful role in connecting the world, look no further than the Motor Grader team at Caterpillar.

Role Summary: As a Senior Enabled Parts & Services Specialist for Aftermarket Technology, you will bring your sales expertise to grow Motor Grader parts and service business by owning technology upgrades. This role will create and execute dealer strategies to connect aftermarket customers in both Construction and Mining with value added predictive, operator assistance, and safety products.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams, and people. This is why we are committed to hiring and building diverse teams, representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

What You'll Do:

• Develop and execute strategic sales plans for improvement of technology upgrade sales to enable revenue growth of assigned products, coordinate the implementation of plans.
  
• Create customer segmentation for motor grader technology upgrade products based on customer value. Engage business partners in validating the targeted customer segments.
  
• Lead and support projects related to growing predictive, operator assistive, and safety focused parts and service business working closely with internal partners
  
• Support Dealer and/or customer requests related to issues, product knowledge, or material for Motor Grader technology aftermarket products.
  
• Partner with Integrated Component Solutions condition monitoring teams, Digital Product software enabled application teams, PSLD kitting teams, construction and mining sales execution teams, marketing groups, and Motor Grader teams to align and execute strategies.
  
• Gather and provide voice of customer and voice of dealer to the motor grader product group and internal partners.
  
• Report out on the Motor Grader technology enabled parts results vs business plan to maximize OPACC/profit.
  

What You Have:

• Progressive job-related experience in digital, parts and service, dealer facing roles, or aftermarket sales/marketing roles
  
• Effective communications and influencing / negotiation skills - Working knowledge: outstanding verbal and written communications skill to effectively engage diverse audiences and ability to successfully influence others and achieve goals across the Caterpillar and Dealer organizations.
  
• Customer focus skills - Working knowledge: ability to link organizational objectives to customer needs and expectations.
  
• Project management skills - Working knowledge: ability to collaborate with multiple parties successfully and manage multiple projects
  
• Problem solving skills - Working knowledge: ability to use fact-finding techniques to systematically identify problem, evaluate alternatives, and bring to resolution.
  
• Strategic thinking - Working knowledge: ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
  

Top Candidates Will Also Have:

• A university degree preferably in Engineering or Business
  
• Previous experience involving ongoing collaboration with dealers and/or customers including sales industry or distribution field assignment
  
• Experience leading projects or initiatives in a multinational organization in B2B
  
• Digital fleet management or related industry knowledge specifically customer services needs and what customers value in services
  
• Go-to-market experience
  
• Relationship management skills
  

Additional Details:

• Work location: Peoria, IL
  
• Travel up to 30%
  
• Caterpillar operates in a hybrid work model, requiring 3 days of onsite work each week
  
• Relocation assistance is available with this role
  

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Summary Pay Range:
$126,000.00 - $189,000.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
January 14, 2025 - January 27, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community .

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