What you'll do at
Position Summary...
What you'll do...
The Senior Manager, Risk Operations, Walmart Marketplaces is responsible for managing Global Risk seller vetting, seller appeals, Lifecycle Risk, Compliance, Payment operations for the Walmart Marketplace.
Reporting to the Director, Risk Operations, you will partner with key Business, Compliance, Customer Support, Corporate Affairs, Legal, Technology and Analytics teams to build and develop a robust and scalable team. This role will develop and implement strategies to attract and maintain a highly skilled and engaged workforce, cultivate an environment where associates respect and adhere to company standards of integrity and ethics while developing and leveraging internal and external partnerships and networks to maximize the achievement of business goals.
You will make an impact by:
• Lead large team facilitating seller vetting operations and risk-based reviews of seller accounts
• Building short- and long-term capacity planning for fraud/risk mitigation strategy and goals to align with Global strategy
• Supporting the implementation of existing and future risk management programs as required
• Working with our technology partners and/or third-party vendors to build scalable products and tools for the Risk ops teams
• Developing and optimizing processes to create operational efficiencies across Risk Operations teams
• Working with Walmart International Marketplaces to support business growth as required
• Drive operational efficiencies, performance expectations, and a culture of continuous improvement
Minimum Qualifications
• Bachelor's degree in business, Statistics, Social Science, Communications, or related field and 5 years' experience in risk management, trust & safety, compliance, legal, project management, or related area OR 6 years' experience in risk management, trust & safety, legal, project management, or related area
• 6+ years supervisory experience leading teams of 40+ associates
• You are highly motivated, and customer focused
• You have proven success collaborating across a matrix organization to get things done
• You have demonstrated your ability to be a cross-functional team player who can make decisions firmly and objectively
• You have a hands-on entrepreneurial style while managing functional responsibility and key relationships
• You have strong communication skills and experience with senior leadership and stakeholders
Preferred Qualifications
• You have global marketplace experience
• You have global risk management experience
• You have eCommerce operations experience - domestic and international
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10649:The annual salary range for this position is $108,000.00-$216,000.00
Sunnyvale, California US-11349:The annual salary range for this position is $117,000.00-$234,000.00
Austin, Texas US-10255/Bentonville, Arkansas US-10735:The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years' experience in retail, production, operations management, or related area OR 6 years' experience in retail, production, operations management, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master's Degree in business or related field
Masters: Business Administration
Primary Location...
121 River St, Hoboken, NJ 07030-5989, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
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