ServiceNow Architect
The Judge Group Inc.
Job Info
Location: REMOTE
Salary: $180,000.00 USD Annually - $250,000.00 USD Annually
Description:
Company: Top Fed Gov technology provider (Internal position)
Position: ServiceNow Architect
Direct hire/Permanent
Location: 100% Remote ET Zone
JOB DESCRIPTION:
What You Will Do:
The Service Now Architect is responsible for the design, architecture, implementation and administration of Service Now functionality in support of documented business needs. The goal of this individual will be to maximize investment in the Service Now platform and ensure that the capabilities are being utilized to their fullest. This position will report to the IT Director of Enterprise Applications and own the services of supporting the Service Management for IT and the rest of the Enterprise.
What You Will Need:
Bachelor's degree in Computer Science, or related field or Equivalent Experience
Minimum 5 years of ServiceNow experience including implementation of new modules/functionality
Experience with Software Development Lifecycle methodologies, deliverables, and controls
Excellent verbal and written communication skills
Collaborates with business clients and stakeholders to document business requirements and create both functional and technical specifications. Provides estimates and task planning as needed to support business cases and portfolio prioritization.
Applies technical knowledge and experience to recommend solutions that achieve business requirements.
Designs or modifies procedures to solve complex problems considering system availability, capacity, operating schedules, and business results.
Documents applications in support of policy compliance.
Assesses software releases and documentation to optimize upgrades, enhancements, and changes to applications with consideration for interfaces and architecture.
Designs, develops, tests, and implements functionality in accordance with best practices and the system development life cycle.
Responsible for quality assurance of Service Now.
Performs as project leader for small projects with limited duration. Directs and monitors the work of team members.
Stays current with software development technology advances to enable production support and incident resolution that meets service level agreements.
Interfaces with IT disciplines, vendors and professional services providers to ensure service level achievement.
Produces work plans in support of project deliverables.
Responsible for achieving project budget, schedule and functional objectives.
What Would Be Nice To Have:
Strong analytical, problem-solving skills
Ability to work effectively in a team environment while remote
Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels
Desire to learn, grow, and seek increased responsibility
Ability to self-direct, prioritize, and manage multiple tasks and demands
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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