Showroom Concierge
Beacon Hill Staffing Group, LLC

Job Info

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Office Furniture Showroom/Dealer located in Midtown, Manhattan is seeking to hire a Temporary to Permanent Showroom Concierge. This role will require 5 days onsite and is responsible for greeting all guests and attending to their needs; managing incoming calls and transfers; maintaining the integrity of the showroom; and assisting with other duties and responsibilities as needed by management and other employees. This is a great opportunity to make this role your own and have your hands in many pots. Pay rate is $30/hour during the temp period with a base salary of 65K when perm.

Responsibilities and Duties:

• First contact for all visitors to showroom; creating a positive customer experience for all guests
• Greet and welcome guests, connecting them with their host or directing to their assigned meeting space
• Help visitors gain entry to the showroom through the Butterfly security system
• Manage inbound calls and directing appropriately
• Prepare showroom and meeting rooms for receiving of guests
• Event scheduling and coordination including ordering, setting up and breaking down catering for presentations and meetings
• Manage and distribute incoming/outgoing UPS, FedEx, courier, faxes
• Knowledge of every product on the floor and where each item belongs
• Point of contact regarding any inbound or outbound furniture, and where inbound furniture is placed
• Develop/maintain database of showroom furniture - managing inbound/outbound items
• Coordinate and designate appropriate locations for temporary furniture deliveries (chair fairs, etc.)
• Point of contact for inbound employees/visitors as to where they can touch down
• Keen eye for detail of items not meeting showroom standards (i.e. cleanliness, damage, etc.)
• Maintain written showroom guidelines and update as needed
• Management of the facility including coordination with service providers
• Enforce workstation/office cleanliness and maintain cleanliness/organization of common areas
• Order supplies (office, kitchen, vendors) and manage inventory
• Assist with Resource Library maintenance and sample replenishment
• Other duties as assigned, duties are subject to change due to personal growth, organizations development and/or technological/industry advancements

Qualifications:

• 1-3 years of work experience - industry experience extremely helpful
• Positive outlook; welcoming and approachable personality
• Proven track record of strong work ethic, client interface, dedication to clients and company
• Demonstrate professionalism in manner, attire, and communication
• Exceptional time management and organizational skills with the ability to multitask
• Ability to remain calm and patient while showing respect and flexibility with sales, operations and clients
• Strong written and verbal communication and interpersonal skills to interact effectively with a wide range of people within and outside of the officw:
• Must be able to read, write, interpret and communicate fluently in English
• Writing skills must be sufficient to compose and edit a variety of documents using correct spelling, grammar and punctuation with the ability to pay close attention to detail and proofread work carefully

• Strong Microsoft Office Suite with ability to learn and use new computer programs/applications
• Good organizational, time management, customer service and problem-solving skills:
• Ability to work accurately to meet deadlines by adapting to changes in work environment, work assignments, and/or changes in priorities in a flexible way by working from your own initiative and/or following direction, policies, or procedures
• Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts
• Ability to work effectively both independently and as part of a team ensuring efficiency of projects from start to finish

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

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