Student Success/Retention Specialist - PTVS
Frederick Community College

Job Info

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Requisition Number:

AS784P

Job Title:

Student Success/Retention Specialist - PTVS

Pay Rate:

$31.51 hourly

Position Type:

Part-time Variable Schedule

Position Summary:

Position Summary:

Reporting to the Director of Student Success and Retention, the Student Success/Retention Specialist performs a broad range of responsibilities to meet the needs of the Student Success Programs office, including proactively engaging and serving students, supporting college-wide student success initiatives, and collaborating across campus to contribute to the overall success of retention, persistence, and completion. These responsibilities include but are not limited to communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress. This position supports enrollment, retention, and completion initiatives of the College. The Retention Specialist demonstrates sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and racial/ethnic backgrounds of community college students. This position may use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:
The following are the functions essential to performing this job:

1. Outreach, coach, and meet regularly with students assigned through caseload to discuss needs, monitor academic progress and assist with the resolution of academic and personal challenges.2. Develop and implement academic support initiatives, programs, and services that assist special populations, such as single parents, first-generation college students, limited-income students, and students from racially underrepresented backgrounds.3. Serve as an integral member of the Student Success & Retention Committee, the case management team, and coordinated care processes via the College's comprehensive intervention system, currently EAB Navigate.4. Develop individual success/action plans for student caseload and partner with academic advisors to support students in course registration support, satisfactory academic progress, and outreach activities.5. Provide administrative support for and assist with coordinating proactive outreach and enrollment campaigns to students, including calls, texts, and email.6. Stay up to date on college academic programs, college academic policies, academic partnerships, national trends, and best practices that improve retention and student success.7. Partner with Student Finance, Financial Aid, Registration & Records, Career & Academic Planning Services (CAPS), and other stakeholders to guide students and remove barriers to success.8. Collect, maintain, and evaluate data regarding students' progress and contribute to reports, grant proposals, and college-wide updates.9. Support various enrollment, retention, and completion initiatives of the College.10. Perform other duties as assigned by the Director of Student Success & Retention.

Required Minimum Qualifications:

1. Bachelor's degree2. Two (2) years of demonstrated experience working with transfer services, career development, academic advising, recruitment, counseling, or related functions3. Two (2) years of experience working with students of color, first-generation, limited income, non-traditional, or disproportionately impacted students in a higher education setting

Desired Qualifications:

1. Master's degree in Counseling, Higher Education, Advising, or related field2. Experience working in a community college setting or have a demonstrated understanding of the mission of a community college.3. Demonstrated understanding of best practices in providing holistic support to students in a community college setting preferred.4. Demonstrated understanding of student transition, student retention, and student development theory.5. Proficiency in using Microsoft Office, student records systems, early alert monitoring systems, social media and web communications, and database systems.6. Evidence of strong interpersonal, written, and oral communication, organizational, and project management skills.7. Proficiency in a second language, preferably Spanish

Work Schedule:

Flexible hours within the range of 8:30am to 8:00pm Monday to Friday

Full/Part Time:

Part Time

Telework Eligible?:

Yes

Essential Personnel?:

No

Job Posted Date:

08/21/2024

Open Until Filled:

Yes

Special Instructions to Applicants:

All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values campus diversity in students and staff and encourages members from historically under-represented groups to apply.

Non-Discrimination Statement:

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.

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