Tools Program Manager
Meta

Job Info

The Tools Program Manager will define, execute, and evolve tooling strategy and programs that support review teams across Privacy, Integrity & Security for the Governance, Risk and Compliance (GRC) organization at Meta. Partner with a large cross section of cross-functional teams including Operations, Marketing, Product, Engineering, Design and Data Science to align on the GRC tooling program needs from the overall review process to compliance oversight.

Tools Program Manager Responsibilities:

• Tooling Strategy & Planning: Prioritize and work with Operations, Product & Engineering on long range planning and vision setting for tooling. Drive and influence technical/product strategy by proactively identifying problems, aligning on priorities, and setting direction for broad areas
• Roadmapping: Contribute to and lead areas of roadmapping processes by which we gather requirements/feature requests/bugs across a broad range of stakeholders.
• Change Management: As tools/processes evolve, ensure the broader GRC organization has clear direction and know how this will impact their teams and roadmaps through clear change management processes.
• Launch Readiness/Communication: Help to ensure that launch/implementation processes are followed once product updates are finalized including communication development, training material completion and continuous partnering with the business team to launch.
• Governance Development: Work with a cross-functional team of experts to develop clear frameworks, standards and guidelines across GRC such as escalation management and incident management.
• People Development: Coach and mentor Tools Program Team Members
• Relationship Management: Build and maintain strong relationships with select Product and Engineering Managers responsible for building out an area of tooling for Risk Reviews and Compliance Oversight across Integrity, Privacy and Security.
• Analytical, metrics-driven approach to quality, operational excellence, experience with and the drive to identify and improve inefficiencies throughout a system

Minimum Qualifications:

• 12+ years tooling development or a related field, and experience influencing stakeholders across a diverse, global, cross-functional team
• Experience leading large-scale, complex technical programs or products that impact the organization's trajectory
• Experience operating autonomously across multiple technical & business teams to develop systems, solutions and products, demonstrate critical thinking, and thought leadership, with a track record of thinking strategically and executing tactically
• Experience in end-to-end strategy to implementation, moving programs from concept to completion with measurable impact while maintaining confidentiality and discretion
• Experience establishing and maintaining work relationships across multi-disciplinary teams and with multiple partners across different time zones

Preferred Qualifications:

• Familiarity with Governance, Risk & Compliance concepts
• Familiarity with Privacy concepts

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