Training Specialist
Horizontal Talent

Job Info

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*completed 4 year degree (no exceptions)
*background/drug check required

Description:
• Plans, creates, and produces communications and training materials that support key transformation initiatives, process changes and other company information to Pricing & Contracting (P&C) teams along with OU leadership teams and commercial employees.
• Conduct & deliver training to Pricing & Contracting (P&C) teams along with OU leadership teams and commercial employees.
• Works across multiple CPQ platforms (defined as per P&C priorities), with varying demands and objectives by acting as an integral member of that transformation initiative.
• Communicates upcoming changes proactively in a simple and easy-to-understand manner.
• Maintains key internal relationships with SMEs, Product Owners/Project Managers, and Global P&C leadership to inform, gain input, and support decision-making.
• Consults with SMEs, Product Owners and leaders to ensure that specialized topics are appropriately represented in training content. Helps foster the adoption of a self-service model for low impact changes.
• Strong change management communications capabilities and an understanding of organizational dynamics.
• Innovative and thinks outside of the box to bring new and exciting ways to engage, communicate and reach a diverse global population.
• Excellent communication skills: oral, written, and negotiation in local language and English.
• Works well under pressure, meets tight deadlines, motivated to work autonomously.
• Ability to manage multiple priorities and to coordinate projects efficiently and effectively; adjust to shifting priorities; ability to negotiate priorities with key business leaders.
• Acquires and maintains a detailed knowledge of the company's policies, principles, and strategies, and keeps up to date with relevant developments.

Requirements:

Must Have:
• Effective communication and collaboration skills, with the ability to work cross-functionally and build relationships with stakeholders at all levels.,
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.,
• Experience with process mapping and documentation using Visio,
• Flexibility and adaptability to work in a fast-paced, dynamic environment with a global team.

Nice to Haves:
• Knowledge of commercial operations, sales methodologies, and market dynamics is a plus.,
• Proven experience in instructional design, e-learning development, and AI integration preferably in a global commercial or corporate training environment.,
• Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning management systems.

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