Treasury Services Associate - Division of Finance
University of Pennsylvania

Job Info

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Treasury Services Associate - Division of Finance

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Treasury Services Associate - Division of Finance

Job Profile Title
Accountant/Financial Analyst

Job Description Summary
The Treasury Services Associate will provide treasury related support and timely customer service to Penn faculty and staff as well as assist Treasury Services leadership with various cash and credit card training, policy enforcement and oversight across the University.

The role will provide exceptional service delivery for cash/check handling and training, access to online banking platforms, remote deposit capture (RDC) and smart safe access and training.

The role also provides merchant support such as setting up online payment processing and assisting with reconciliation, ordering terminals, and supporting Treasury Services leadership with ensuring campus merchants remain PCI compliant.

The Treasury Services Associate will possess excellent customer service acumen and be familiar/have knowledge of Treasury operations and PCI Compliance.

In the Division of Finance, we recognize diversity and inclusion is paramount to a positive and thriving work environment; it is a business imperative. We are committed to actively fostering diversity, inclusion and cultural competency throughout our research, development, and operational efforts in the Division of Finance. This role will be critical in supporting those efforts and demonstrating behaviors and competencies that reflect Penn's values.

We take pride in the myriad ways that diversity enriches our curriculum, and the cultural and social life of our campus. Penn's commitment to achieving eminence through diversity is ultimately a commitment to creating a more vibrant university so that our graduates will be both stimulated and empowered to shape a better world.

Job Description

Provide exceptional customer service and clear communications to Penn faculty and staff around all aspects of cash management, merchant services and general revenue processing and application across campus.

The Treasury Services Associate will monitor the Treasury Services support portal in BEN Helps and answer support tickets in a timely manner with superior customer service. This support can include but may not be limited to:

• Cash Management: remote deposit capture (RDC) scanner orders, support, and training; setting up new RDC locations; user access and maintenance of online banking platforms and token management; user access to BEN Deposits; smart safe training and support; monitor and support cash logistics across campus, serving as point of contact for vendors (armored couriers/smart safes); other support as needed.
  

• Merchant Services: setting up online and point-of-sale (POS) payment processing; ordering terminals; manage Treasury credit card terminal loaner program; setting up new merchant accounts and Merchant IDs (MIDs), assisting merchants with annual Self-Assessment Questionnaire (SAQ) completion and training; other support as needed.
  

• Accounts Receivable: support Treasury Services leadership in monitoring accounts receivable procedures and systems across campus; provide oversight and support schools/centers in maintaining university vendor profiles for various partners.
  

• University Communications: ensure Treasury Services section of Finance & Treasury website is up to date with current information around cash management, merchant services and revenue processing and application.
  
• Serve as a liaison between the Cash & Debt Management team and Penn staff ensuring revenue gets applied correctly in the general ledger via the Treasury Management System (TMS) and fraud filter authorizations are confirmed. Notify departments of incoming payments, when necessary, with the continuous goal of automating as many transactions as possible. Identify and correct errors, as needed.
  

• Accurately Process School/Center Deposits. Maintain BEN Deposits system and users and monitor cash deposits and cashier's adjustments feeder files.
  
• Maintain Cash and Credit Card Suspense Accounts, including daily reconciliation of items in suspense with general ledger. Perform outreach to departments and payers to try and determine where deposits should be posted.
  

• Support Daily and Monthly Reconciliation of Deposit Activity to General Ledger: resolve deposit discrepancies and prepare correcting entries; perform monthly reconciliations for object codes 1140, 1142, 1144, 1146 and 2401 and submit to Cash and Debt Manager for review and approval.
  
• Support Policy Enforcement and Penn Training: Support the Treasury Services team in ensuring policies are enforced across the university via annual audits, provide in-person training as needed, and assist Treasury Services leadership by ensuring online training for cash & check handling, BEN Deposits and PCI compliance is up to date.
  
• Additional Treasury Support and Administrative Assistance - order deposit supplies; handle foreign and returned checks; place cash orders for departments as needed; manage petty cash accounts and custodians; other duties and responsibilities as assigned.
  

Qualifications:

• Bachelor's Degree or equivalent experience and 3+ years of receivables and treasury experience.
  
• Excellent communication skills, strong analytical, financial and system skills, experience with account reconciliations.
  
• Knowledge of Treasury Management Systems, knowledge of accounts receivable and merchant service support.
  
• Excellent interpersonal, communication and presentation skills.
  
• Demonstrated ability to be detail-oriented and accurate.
  
• Able to handle multiple tasks simultaneously.
  
• Demonstrated organizational and prioritization skills, along with the ability to work within tight and often conflicting deadlines.
  
• Must be flexible, show effective judgement, discretion and have the ability to handle confidential financial matters.
  
• Work effectively in a highly matrixed and decentralized environment with the ability to navigate through ambiguity and demonstrate appreciation and support for diversity, inclusion and belonging in a constantly evolving academic/higher education environment.
  

Job Location - City, State
Philadelphia, PennsylvaniaAccountant/Financial Analyst

Department / School
Division of Finance

Pay Range
$51,824.00 - $70,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
  

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Franklin-Building/Treasury-Services-Associate---Division-of-Finance_JR00087292







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